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Top 10 Document Management Software

The document management systems businesses use to store, find, share and control their files, ranked by how many customers each vendor says it serves.

Zoho WorkDrive750,000+ businesses 2

OpenText Content Management120,000+ enterprise customers (all OpenText products)3

Box97,000 companies

Quick answer

Zoho WorkDrive is the most widely used document management software by customer count, with over 750,000 businesses. OpenText is second with 120,000+ enterprise customers across its products, and Box is third with 97,000 companies, including 68% of the Fortune 500. Law firms tend to pick NetDocuments or iManage, and Microsoft 365 users often start with SharePoint.

How it's ranked: Customers, businesses or organizations each vendor says it serves, as published on its own website (read November 2026). OpenText and Hyland count customers across all their products. Microsoft publishes no organization count for SharePoint, so it is ranked last; its figure is users, not customers. Counts are each company's own claims and are measured differently, so treat them as a guide to scale, not an audit.

Zoho WorkDrive

Zoho · Cloud content management and team file collaboration

750,000+ businesses

The most widely used, and an easy start for small teams.

Zoho says WorkDrive is used by over 750k businesses, the largest count on this list. It pitches itself as a place to centralize your files, collaborate in real time and automate workflows in one secure, AI-powered platform, with a desktop app that keeps team files synced and available offline. Plans are priced per user per month and billed annually, and paying yearly saves 18%. Every paid plan starts with 3 users. Starter, Team and Business plans come with a 1 TB, 3 TB or 5 TB team storage pool for up to 10 users, capped at 20 TB, 60 TB and 100 TB, and single-file uploads of 10 GB, 50 GB or 250 GB. Companies with more than 200 users get a custom Enterprise quote, and there is a free 5GB plan for individual use.

Best forSmall and mid-size businesses that want shared team storage at a low per-user price

Skip it ifYou need heavy records management or on-premises control

Source: www.zoho.com/workdrive/

OpenText Content Management

OpenText · Enterprise content management (Extended ECM, Documentum)

120,000+ enterprise customers (all OpenText products)

The heavyweight for big-enterprise content.

OpenText says it has 120k+ enterprise customers and that 98 of the top 100 global companies are customers; those counts cover all OpenText software, not only content management. The company was founded in 1991 out of a partnership between the University of Waterloo and Oxford University. Its main document product, OpenText Content Management (Extended ECM), links content to business processes and integrates with SAP, including SAP SuccessFactors and SAP S/4 HANA, plus Salesforce, Microsoft 365 and Guidewire. It offers nine permission levels for protecting content and comes in Express, Premium and Ultimate plans. The wider family also includes Documentum Content Management, Core Content Management and the Content Aviator AI assistant.

Best forLarge enterprises that want documents tied into SAP, Salesforce or Microsoft 365

Skip it ifYou are a small team that wants something simple

Source: www.opentext.com/about

Box

Box · Intelligent content management and secure file collaboration

97,000 companies

The safest all-round pick for sharing and version control.

Box says 97,000 companies and 68% of the Fortune 500 are its customers. It started in 2005 and lists Redwood City, California first among its offices. Box calls itself intelligent content management, and Box Zones can store content in 10 regions to help meet data residency rules. Business plans need at least 3 users and start from $5 per user per month. Business Starter covers up to 10 users with 100 GB of storage, a 2 GB upload limit and 25 file versions. Higher plans give unlimited storage, with upload limits rising from 5 GB to 500 GB and version history from 50 versions to unlimited on Enterprise Plus and Enterprise Advanced. A free individual plan includes 10 GB.

Best forCompanies that want easy sharing with outside partners plus strong version history

Skip it ifYou need on-premises storage

Source: www.box.com/about-us

Egnyte

Egnyte · Cloud file server, collaboration and content governance

23,000+ customers

Best for project-heavy firms with big files.

Egnyte says it has 23K+ customers and has been moving businesses' file sharing to the cloud since 2008. It describes its product as your secure file server in the cloud, built to collaborate on complex files and govern how people and AI agents use them. It has nearly 1,000 connectors and 250+ integrations, and it has a dedicated offering for architecture, engineering and construction projects. Published prices, billed annually per user per month, are $22 for Business (up to 100 users), $39 for Enterprise Lite and $48 for Elite, with Ultimate on a custom quote. Business uploads files up to 100GB and the higher plans up to 150GB. Enterprise Lite, Elite and Ultimate have no user cap, and the site offers a free trial.

Best forConstruction, engineering and other firms with large project files

Skip it ifYou want the lowest price per user

Source: www.egnyte.com/about

Hyland OnBase

Hyland · Enterprise content management with capture, workflow and records

14,000+ active customers (all Hyland products)

Best for regulated, process-heavy organizations.

Hyland says it has 14,000+ active customers, 3,500+ employees and 30+ years delivering secure content solutions; the customer count covers all Hyland products, which also include Alfresco. OnBase is its flagship document platform. It captures and processes business data from many sources with automatic classification, then routes documents and manages exceptions with configurable workflows, forms and rules. Its records tools manage information through its entire lifecycle by automating secure retention and destruction, which matters for regulated industries. OnBase can run in the Hyland Cloud, and Hyland says it was named a Leader in the 2026 Gartner Magic Quadrant for Document Management. It is sold through demos and consultations rather than published prices.

Best forHospitals, insurers, banks and government offices with heavy paper and forms

Skip it ifYou only need simple file sharing

Source: www.hyland.com/en/company

NetDocuments

NetDocuments · Cloud document and email management for law firms

7,000+ customers

The cloud-native choice for legal teams.

NetDocuments says 7,000+ customers worldwide use its document management system. It is built for law firms, corporate legal teams and government agencies, and the company stresses that it was built in the cloud. All documents are encrypted both at rest and in transit, and it reports 99.9% service uptime with support available 24/7. Email filing is a strength: any email can be filed with one-click predictive filing. It works inside the Microsoft Office suite, including Teams, and with Google Workspace and Adobe Acrobat, and has over 150 integrations in all. Its legal AI assistant and AI App Builder add legal-specific AI apps on top of the document store. The company has made five appearances on the Inc. 5000 Honor Roll.

Best forLaw firms and corporate legal teams that want a cloud-native system

Skip it ifYou are not in legal or professional services

Source: www.netdocuments.com/

M-Files

M-Files · Metadata-driven document management

6,000+ organizations

The smartest way to organize documents.

M-Files says it is trusted by 6,000+ organizations in 100+ countries, with 100+ integrations and 94% customer retention. Development began in 2002 in Tampere, Finland, and it has headquarters there and in Austin, Texas. M-Files calls itself a metadata-driven document management system: instead of relying on folders, documents are classified automatically and tagged with metadata, governance and automation that keep them accurate and enforce compliance. It works inside Microsoft 365, letting people use documents in Teams, SharePoint, Outlook and Copilot, with integrations for Microsoft Purview and Defender. It holds ratings of 4.4 on G2 and Capterra and 4.5 on TechRadar, and won a Gartner Customers' Choice award in 2025. In one case study, Toll Brothers cut licensing costs by over 30%.

Best forCompanies on Microsoft 365 that want documents organized by what they are, not which folder

Skip it ifYou just want a shared drive

Source: www.m-files.com/about-us/

iManage

iManage · Document and email management for knowledge work

4,000+ customers

The standard for big law and professional firms.

iManage says it has 4000+ global customers and 1 million users worldwide, including 42% of the Fortune 100 and 81% of the AmLaw 200, the biggest US law firms. Its core product is document and email management with built-in security, and the wider platform adds security and governance, risk and compliance, knowledge search, legal transaction management, and task and workflow tools. Share handles collaborative file sharing, Drive stores files from multiple sources in one place, and Mobility gives secure access from any device. Its newest platform pitch is grounding AI in what your organization already knows, so answers come from governed firm documents. Security tools add customized cyber security and data loss management.

Best forLaw, accounting and financial firms with large document and email volumes

Skip it ifYou are a small business with simple needs

Source: imanage.com/

PairSoft (PaperSave)

PairSoft · Document management and AP automation inside your ERP

1,500+ accounting and procurement teams

Best for document filing inside an ERP.

PairSoft says 1,500+ accounting and procurement teams rely on it. PaperSave, Webiplex Docupeak and Paramount Workplace are now part of PairSoft, so this is where former PaperSave customers land. Rather than a standalone file store, it lets you capture, validate and retrieve documents, all within your ERP, and calls itself gold standard document filing and data extraction for easy audits and approvals. It also automates accounts payable and procurement work. Integrations listed on its site cover NetSuite, Microsoft Dynamics and Dynamics 365, Blackbaud, Oracle Financials, Sage Intacct, Infor SyteLine and Plex, with Acumatica in its menu. It fits finance teams that want every invoice and approval stored next to the transaction it belongs to, without a separate filing system.

Best forFinance teams that want invoices and records filed straight into their ERP

Skip it ifYou need general company-wide file sharing

Source: www.pairsoft.com/

Microsoft SharePoint

Microsoft · Document management and intranet platform in Microsoft 365

No customer count published (1 billion+ users a year, per Microsoft)

The default if you already live in Microsoft 365.

Microsoft does not publish a count of organizations using SharePoint, so it ranks last here on that basis alone, but it is almost certainly the most widely used tool on the list: Wikipedia cites Microsoft saying more than one billion users interact with SharePoint each year (as of March 2026). Microsoft first released it on March 28, 2001. SharePoint supports storage, retrieval, searching, archiving, tracking, management and reporting on electronic documents and records, and many companies use it to replace or supplement a corporate file server. Many of these functions are built around legal, information management and process requirements. Because it ships with Microsoft 365, many businesses already have it, and tools such as M-Files work on top of it.

Best forCompanies already paying for Microsoft 365

Skip it ifYou want a dedicated DMS with strict records controls out of the box

Source: en.wikipedia.org › SharePoint

Questions people ask

What is the best document management software?

By customer count, Zoho WorkDrive is the largest with over 750,000 businesses, followed by OpenText (120,000+ enterprise customers) and Box (97,000 companies). The best fit depends on size and industry.

What is the best document management software for small businesses?

Zoho WorkDrive and Box both suit small teams. Zoho plans start with 3 users and a shared storage pool, and Box Business plans start from $5 per user per month with a 3-user minimum.

What document management software do law firms use?

NetDocuments (7,000+ customers) and iManage (4,000+ customers, including 81% of the AmLaw 200) are built for legal teams, with email filing and legal AI tools.

Is SharePoint a document management system?

Yes. SharePoint supports storage, retrieval, searching, archiving, tracking and reporting on documents and records, and is often used to replace a file server. Microsoft says more than one billion users interact with it each year.

How were these tools ranked?

By the number of customers, businesses or organizations each vendor publishes on its own website. These are the companies' own claims, and OpenText and Hyland count customers across all their products.

How we ranked

Customers, businesses or organizations each vendor says it serves, as published on its own website (read November 2026). OpenText and Hyland count customers across all their products. Microsoft publishes no organization count for SharePoint, so it is ranked last; its figure is users, not customers. Counts are each company's own claims and are measured differently, so treat them as a guide to scale, not an audit. Every number on this page comes from the source linked under each pick, and every photo shows the actual product. Brands can't pay to be on this list.

List source: www.zoho.com/workdrive/ · Updated 2026-11-13